We thank you for visiting our website and allowing us to provide you with the services and products we offer. We want you to feel comfortable about doing business with 10Tier.com. Due to the nature of the services and products provided by 10Tier.com, the level of effort that begins the same day a purchase is made, and the accessibility of our products immediately upon purchase, there is a strict 3-day return policy from the initial date of purchase. Therefore, we will not accept refund requests after 3-days of doing business.
It is your sole responsibility to terminate all subscriptions to services by either logging into your Paypal account or by calling us 3 business days before the subscription payment is scheduled to be processed. Any scheduled payment processed will not be refunded. Once your subscription has been canceled your website, hosting, advertisements and any additional services provided will also be canceled. It is your responsibility to transfer all website files and related website information prior to the cancelation of your subscription as all files, directories, and related website andaccount information will be purged from our system.
10Tier.com is committed to providing each customer with exceptional service. Should you have a request for a refund or termination of service, or any other customer support related question, please call Customer Support at 800-543-1276 or by email at support at 10Tier.com.